Privacy Policy

1. Acceptance of Terms

By accessing or using Anervea's website, software, or AI-driven platforms (alfaSage, alfaCI, alfalyticsBI), you acknowledge that you have read, understood, and agreed to:
✔ These Terms of Use
✔ Our Privacy Policy
✔ Any additional agreements specific to your subscription or service level

If you do not agree, please do not use our services.
 

2. Our Services

Anervea provides AI-powered analytics, competitive intelligence, and business insights for the pharmaceutical industry. Our solutions include:

✔ alfa Sage: AI-driven conversational analytics for pharma data
✔ alfalytics BI: Custom dashboards and advanced business intelligence
✔ alfa CI: Competitive intelligence and real-time pharma market tracking

We continuously enhance our products and may update services without prior notice.
 

3. User Responsibilities

A. Eligibility

You must be 18+ years old and authorized to use our services on behalf of a business or organization.
 

B. Account Registration & Security

✔ Provide accurate information
✔ Keep your login credentials secure
✔ Notify us immediately of unauthorized access

🚨 You are responsible for all activities under your account.
 

C. Prohibited Activities

You may NOT use our services for:
❌ Unauthorized data scraping or extraction
❌ Reverse-engineering or copying our technology
❌ Distributing malware, spam, or violating GDPR, HIPAA, CCPA

🚨 Misuse of our services may result in account suspension.
 

4. Intellectual Property

A. Ownership

All software, AI models, and proprietary technology (including Alfa Sage, Alfa CI, and Alfalytics BI) are owned exclusively by Anervea.
 

B. Limited License

Anervea grants you a non-exclusive, non-transferable, limited license to use our services for lawful business purposes only.
 

🚨 You may NOT reproduce, modify, sell, or distribute our technology without written permission.
 

C. Client Data Ownership

Any data you upload remains your property, but you grant Anervea a license to process, analyze, and store it for service delivery.
 

5. Data Privacy & Compliance

Anervea is fully compliant with:
✔ General Data Protection Regulation (GDPR)
✔ California Consumer Privacy Act (CCPA)
✔ Health Insurance Portability and Accountability Act (HIPAA) (where applicable)
 

A. Data We Collect

We collect:
✔ Personal Data (name, email, contact info) when you register
✔ Business Data (company, role, analytics preferences)
✔ Usage Data (IP addresses, device info, browsing activity)
 

B. How We Use Your Data

✔ To deliver and improve our AI-powered analytics solutions
✔ To customize user experiences and provide tailored insights
✔ To comply with legal and regulatory requirements
 

C. Data Subject Rights (GDPR & CCPA Compliance)

✔ Access & Correction: You can request a copy of your data or correct inaccuracies.
✔ Deletion: You can request deletion of your data (subject to legal and operational obligations).
✔ Opt-Out: You can opt out of marketing communications.
 

📌 For KOL Profiles in Alfa CI: We collect only publicly available data and process it lawfully. If you wish to review, modify, or delete your profile, contact privacy@anervea.ai.
For a detailed Data Subject Rights Management Policy Page for KOLs Click Here

D. Data Security

✔ Encryption: All stored data is encrypted.
✔ Pseudonymization & Anonymization: We protect sensitive data by removing identifiable elements where possible.
✔ Access Control: Only authorized personnel can access your data.
 

6. Subscription & Payments

A. Pricing & Billing

Certain services require paid subscriptions. Pricing is outlined on our website or in custom agreements.

B. Payment Terms

✔ Payments must be made on time per contract terms.
✔ Late payments may result in account suspension.
✔ No refunds unless stated in the agreement.

🚨 You may cancel your subscription, but no refunds will be issued for the remaining period.

7. Limitation of Liability & Disclaimers

A. No Guarantees

🚨 Anervea provides AI-driven insights but does NOT guarantee 100% accuracy or regulatory compliance of predictions.

B. Liability Limitations

✔ Anervea is not liable for any direct, indirect, or consequential damages.
✔ Our maximum liability is limited to the amount you paid in the last 12 months.

🚨 We do NOT control third-party data sources, and accuracy is subject to their reporting.

8. Indemnification

You agree to indemnify and hold harmless Anervea, its employees, and affiliates from any claims, losses, or damages arising from:
✔ Your misuse of the platform.
✔ Violation of any laws, contracts, or third-party rights.

9. Termination & Suspension

Anervea may suspend or terminate your access if you:
❌ Breach these Terms
❌ Misuse the platform
❌ Fail to make payments

🚨 You may also terminate your account at any time.

10. Governing Law & Dispute Resolution

✔ These Terms are governed by United States & Indian laws (or other applicable jurisdiction).
✔ Any disputes shall be resolved via arbitration in Pune, India.

📌 For concerns, contact us before taking legal action.

11. Changes to This Policy

We may update this Terms of Use & Privacy Policy periodically.

✔ Last Updated: 26th Jan 2025

12. Contact Us

For any questions or requests regarding our Terms & Privacy Policy:

📧 Email: privacy@anervea.ai
📍 Address: 1102/1103/1104, C Wing, Teerth Technospace, Bengaluru - Mumbai Hwy, Baner, Pune, Maharashtra 411045 India
📞 Phone: +91 20 673 12100

🚀 Thank you for trusting Anervea!